Question

Mentionlytics provides listening tools to help clients discover and react to different sentiments about anything connected to their business. Mentionlytics uses powerful social analytics and mention analytics insights to gather information about what customers are saying about the companies that they use for goods and services. This is an example of _______. a. social media monitoring b. advertising campaign c. crowdsourcing d. sales promotion

Answer 1

a. social media monitoring

Step-by-step explanation:

Social media monitoring is the way in which information can be obtained about the response of the general public to a product by using social media measurement and analytics to extract insights from online media such as blogs, news sites, and so on.

In the given scenario Mentionlytics are using social media monitoring when they use powerful social analytics and mention analytics insights to gather information about what customers are saying about the companies that they use for goods and services.