Answer:
On the one hand, technology affects communication by making it easier, quicker, and more efficient. It allows you to track conversations and therefore provide better customer service. Tech also makes it easier to gather customer insights and improve the entire customer experience.
Step-by-step explanation:
In the rise of digital communication, technology can actually help communication skills because it allows people to learn written communication to varying audiences. Using technology to communicate effectively among people is a newer skill that not all workers have.We use communication to share information, comment, ask questions, express wants and needs, develop social relationships, social etiquette, etc. Communication is much more than wants and needs.Technological advancements in the modes of communication have promoted faster decision-making, and led to the development and progress of the world. Video conferencing has played a considerate role in promoting faster decision-making. Most of the businesses depend on technology for communication.
Hope this helps :D