Question

You are trying to connect a new USB device to your computer. You install the driver and then connect the device to an open USB

port. The device does not work.
Which of the following troubleshooting steps is the BEST to try first?
A. Try a different USB cable.
B. Replace the USB device.
C. Install a new USB controller card.
D. Make sure the USB device is plugged in properly.

Answer 1

By order of increasing magnitude:

D. Make sure the USB device is plugged in properly.

A. Try a different USB cable.

B. Replace the USB device.

C. Install a new USB controller card.

Step-by-step explanation:

Start with whatever is simplest first. Most errors are simply ID-10-T mistakes.