Question

Ian is a clerical worker. He sorts files, as do the other ten employees in the department. All the employees know that they are supposed to place the files in the exact place when they are finished so that others can find them when they need them. As a rule, the employees should have only one file out at a time. Ian's supervisor notices that Ian has five files on his desk of which one is a file that another employee urgently needs.

Required:
What steps of the coaching model should Ian's supervisor take immediately after describing to Ian his current behavior?

Answer 1

Answer: Describe desired performance

Step-by-step explanation:

The step of the coaching model that Ian's supervisor should take immediately after describing to Ian his current behavior is to "describe desired performance".

The desired performance simply refers to the expectations that are expected from Ian by the company. Every organization has goals that they tend to achieve and this can only be done when employees meet the performance that's expected from them.