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3M encourages its employees to think of creative solutions to problems. It uses what is called out of the box thinking, and no idea is thought to be too ridiculous or too petty if it will solve a problem. Jana did not feel as if she could make suggestions in front of people who had been members of her work team for many years, even though no one else seemed shy about sharing ideas. Eventually, due to a process called ____, Jana became comfortable with sharing her ideas.

User Mcnarya
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Answer:

Socialisation

Step-by-step explanation:

Socialisation is a sociological term that refers to the process by which an individual internalise the norms and cultures of a society.

The person learns the attitudes, values, and beliefs of the system in which they exist.

This makes them more effective contributors to the community.

In the given scenario Jana did not initially feel as if she could make suggestions in front of people who had been members of her work team for many years.

But by socialising she became comfortable with sharing her ideas.

User RamKr
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