Answer:
A) true
Step-by-step explanation:
From the question, we are informed that Management at Enomoto Enterprises has assigned Alberto to work at two different facilities, which will require him to commute an extra 25 miles on the days he must work at both plants. Alberto believes that the negotiated labor-management agreement requires the company to reimburse him for the extra mileage he has to drive. Management disagrees. Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement. In this case, Alberto's complaint is called a grievance.
Grievance handling can be regarded as the management of employee
dissatisfaction as well as employee complaints such as workplace harassment, management not following terms of negotiated agreement,
wage cuts as well as favouritism. formal grievance handling procedures can be set up by management to give enablement for employees to raise their concerns. Unresolved Grievances could result in form of collective disputes and the morale and efficiency of of employees can be lowered