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ESSAY. Give a solution on the situation usually happens in hotel.

Because of the Christmas holiday season, the hotel is completely booked for this coming weekend; sadly, the reservations department made a mistake and double booked; however, the guest is adamant that he made a reservation and will be staying at your hotel this coming weekend. What is your plan for dealing with this issue?​

1 Answer

2 votes

Answer:

Booking rooms in other hotels.

Step-by-step explanation:

As a head of the hotel, this my responsibility to arrange rooms in another hotels in order to solve this issue because there is no other way to solve this problem. There must be a lot of empty rooms in other hotels so the people who made reservation must be fitted in these hotels. In this solution, the other hotels also made profit from this situation as well as the reputation of our hotel also be protected. So booking of rooms in the neighboring hotels is the only solution for this problem.

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