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Distinguish between the following terms that relates to conflict: a. Conflict avoidance b.conflict confrontation c. Conflict resolution

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Answer:

Conflict avoidance:is a person's method of reacting to conflict,which attempts to avoid directly confronting the issue at hand.

Conflict confrontation:refers to when in the face of conflict,we become triggered emotionally (fear, resentment,anger) and respond competitively in engagement - words, physical behavior,etc

Conflict resolution:means we have engaged in problems solving with someone and done so successfully,where no animosity remains and interest have been sufficiently met, or exceeded

User Tim Merrifield
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