This statement is actually not even that controversial as people who are described as "ugly" or "non-good-looking" are all the same on the inside regardless of physical features. But people who are ostricized for their looks or appearance face more issues as people criticize them, bully them, or even judge them just based of their looks. I am not implying more "attractive" people don't have problems, just generally, people who are viewed by others as "unattractive" have to face more daily challenges about their appearance and so on.