Answer:
The average number of service calls in a 15-minute period is of 14, with a standard deviation of 3.74.
Explanation:
In a Poisson distribution, the probability that X represents the number of successes of a random variable is given by the following formula:
![P(X = x) = (e^(-\mu)*\mu^(x))/((x)!)](https://img.qammunity.org/2022/formulas/mathematics/college/fc9bfg9bauetugxxr4o8egdqz83cs0jk74.png)
In which
x is the number of sucesses
e = 2.71828 is the Euler number
is the mean in the given interval. The variance is the same as the mean.
Average rate of 56 calls per hour:
This means that
, in which n is the number of hours.
Find the average and standard deviation of the number of service calls in a 15-minute period.
15 minute is one fourth of a hour, which means that
. So
![\mu = 56n = (56)/(4) = 14](https://img.qammunity.org/2022/formulas/mathematics/college/cq4ptjfct1bgmi9kbp62fctnsg93b2gkya.png)
The variance is also 14, which means that the standard deviation is
![√(14) = 3.74](https://img.qammunity.org/2022/formulas/mathematics/college/rtmkumtqelinqabn5uzs09rzc9mrpoh07e.png)
The average number of service calls in a 15-minute period is of 14, with a standard deviation of 3.74.