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A disgruntled customer will tell how many people
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A disgruntled customer will tell how many people

User Martin Bramwell
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•Customers will tell twice as many people about bad experiences as good experiences.
•A dissatisfied customer will tell 8 to 10 people about bad experiences.
User Favoretti
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Answer:

A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs. Happy customers who get their issue resolved tell about 4-6 people about their experience.

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correct me if I am wrong

User Brian Hsu
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