115k views
3 votes
maple products is a manufacturer of electronic goods that markets its products in several countries across the world. The company makes usre that the spare parts of the products are availble in all their markets and also ensures that the technical personnel in their retail outlets are adequately trained to repair their products. In the context of the dimensions of quality, as suggested by David a. garvin, the efforts taken by the company will enhance the ____ dimension of its product quality

User Kebabman
by
3.3k points

1 Answer

5 votes

Answer:

serviceability

Step-by-step explanation:

Maple products markets electronic goods in several countries across the world.

The company makes sure that the spare parts of the electronic goods can be bought easily from the market and the technical personnel in their retail outlets are also trained efficiently to repair their the electronic goods or the products.

The efforts taken by the company will enhance the serviceability dimension of its product quality

User Oddaspa
by
3.9k points