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If a retailer cannot offer the same services as its competitors:

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Answer:

If a retailer cannot offer the same services as its competitors, it can opt to offer lower prices.

Step-by-step explanation:

The answer above comes directly from Michael Porter's theory of firm differentiation. According to Porter, firms have two essential differentiation strategies: offering services that are equal or higher in quality than the competition, or offering services at a lower price.

In this case, if a firm cannot compete through the first strategy, then it can try the second strategy: going for a lower price.

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