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Leona is at her friend Nicole's house. Nicole says her parents won't notice if a couple beers go missing. Leona shakes her head and mumbles, No I don't want to break their trust". When Nicole insists that
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Leona is at her friend Nicole's house. Nicole says her parents won't notice if a couple beers go missing. Leona shakes her head and mumbles, No I don't want to break their trust". When Nicole insists that they won't care, Leona shakes her head again.

Which refusal skill is Leona forgetting to use in this situation?

User ThomasAFink
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7 votes

Answer:

She should use a firm voice

Step-by-step explanation:

User Arch
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