Question

The foundation of good performance management is and choosing the best method(s) for measuring it. Use your knowledge of the balanced scorecard to answer the following question. The balanced scorecard supports four key components of organizational success. Three of the components are customer perceptions, financial performance, and internal business processes. What is the fourth

Answer 1

4th is learning and growth

Step-by-step explanation:

• The balanced scorecard creates a balance in the company through the strategic goals of the organization and they represent four areas that have been identified by the Norton and Kaplan.

• They are financial perspective, internal business processes, learning and growth along customer precipitation. The fourth component of learning and growth signifies that the company needs to evolve constantly and needs to grow in order to survive.