Answer: a) using mild punishment to eliminate any problem behaviors
Step-by-step explanation:
Controlling behavior is not an easy task and there would be need for carefulness on what the individual needs to do not to escalate the situation or make the person who has such attitude become more hardened. One of the best way to control behavior is by mild punishment, but it's better the mild punishment is accompanied with education on what's the best for the individual and what's not right to do. Using tough measures only makes the individual hardened and would dare to do more.