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2 votes
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A hair salon designed to appeal to children does not use the standard salon furniture. Instead, children sit on carousel horses to get their haircuts. Large TV monitors strategically located throughout the salon show kid-targeted videos and cartoons are there to entertain the children. The child-friendly hair salon's servicescape serves in what two capacities?

User Newgennerd
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1 Answer

24 votes
24 votes

Answer:

a differentiator and facilitator

Step-by-step explanation:

Since in the question it is mentioned that hair salon would be designed for children where the standard furniture would not be used rather using this, the children would sit on carousel houses for their haircuts also the cartoon videos should be shown to them so here the two capacities would be differentiator and facilitator as it is different in providing the service and here the learning would be easy

User Isaac Minogue
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