Answer:
Interaction with the company and a better understanding of what they are buying.
Step-by-step explanation:
Adding an engaging website for furniture company would be helpful for the customers to have a place to view and browse what they would want to buy without having to go to the store. It would hold the customers attention (as it would be engaging) and give them the added benefit of Interacting with the company and possibly a better understanding what the companies goals and expectations of the furniture.