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a customer calls in a problem that a printer isn't working. when the technician arrives, what is one of the first things the technician should check?
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a customer calls in a problem that a printer isn't working. when the technician arrives, what is one of the first things the technician should check?

User Ophir Yoktan
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The technician should first check if an error code is present. If an error code is present it allows the technician to narrow down the specific way to solve the problem.
User Rajkumar Palani
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