Question

After several other dispute-resolution techniques had failed, a controversy between employees and management was brought before a retired judge from outside of the company. By accepting the decision of this judge who had the power to settle the dispute, the company was engaging in _____.

arbitration

Answer 1

Arbitration

Step-by-step explanation:

The company was engaging in arbitration. This is a dispute-resolution technique in which both sides agree to accept the decision of an arbitrator, who is usually a neutral third party.

The procedure of arbitration is as follows: first, the parties involved in the dispute select an arbitrator, who is typically a retired judge, to hear their case and render a decision. The arbitrator then hears both sides of the argument and makes a decision, which is binding on both parties.