An interconnected system of approaches for meeting the goal of retailing, which is to provide customers with the merchandise and services they want - when, where and how they want to experience and purchase

An interconnected system of approaches for meeting the goal of

retailing, which is to provide customers with the merchandise and
services they want - when, where and how they want to experience
and purchase them.
O omni channel
O multichannel
O retail ecosystem
O retail reimagined

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