Answer:
Step 1: Gather information. Get a brief overview of the situation from witnesses and employees directly involved in the incident. ...
Step 2: Search for and establish facts. ...
Step 3: Establish essential contributing factors. ...
Step 4: Find root causes. ...
Step 6: Implement corrective actions.
Step-by-step explanation:
Step 1: Gather information. Get a brief overview of the situation from witnesses and employees directly involved in the incident. ...
Step 2: Search for and establish facts. ...
Step 3: Establish essential contributing factors. ...
Step 4: Find root causes. ...
Step 6: Implement corrective actions.