Solution:
From the information given:
Calculate the z-score
The empirical state as shown below
We can see in the illustration above that population within 2 standard deviation is 95% (i.e 0.95).
However, The question says to find the probability that a houseplant will be longer than 16 inches, that is above 2 standard deviation from our calculation
This gives 1-0.95 = 0.05