In order to find the surface area we need to calculate the area of each face
We have two faces with his shape

then we have rectangles in the other faces the formula of the area of a rectangle is l times w where l is the length and w is the width
where A2 is the bottom face and A7 is the lateral face that we can't see in the image but we know they exist






In order to calculate the surface area we sum all the areas we found remember we have 2 faces with the A1

we substitute the values

The surface area of the figure is 384 yd^2
Then for the volume, we have the next formula

where
A1=24yd^2
w=12yd
we substitute the values

the volume of the figure is 288yd^3