Step-by-step explanation
We are told that the coupon is given to every 27th person in line. This means that for every group of 27 people only one gets the free box of popcorn. So basically the probability of getting that coupon is 1/27. The probability of getting the coupon and that of not getting it must add up to 1. Then if P is the probability of not getting the coupon we get:
Then we substract 1/27 from both sides:
Answer
Then the answer is 26/27.