Answer:
1. internet connection is not enabled on the computer.
2. The DHCP server in the company is not enabled as well.
Step-by-step explanation:
For a user to access the internet, the computer must have a public IP address that is either assigned to it by a service provider or dynamically from the DHCP server in the computer. In the case of the former, the user just needs to enable the internet connection to obtain the unique IP address.
If the DHCP server or the internet connection is not enabled, the user would not have access to the internet.