Hello!
Part (a):
To obtain the amount of time spent to serve each customer, we can use the formula below:

Let's check these three situations:

It appears to take the same amount of time to serve each customer (3 mins each one).
Time to serve 10 customers: 10 * 3 = 30 minutes.
Part (b):
We will solve it in a similar way, but now using this formula:

Let's check each option:

Each dollar spent does not always earn the same number of points.