We can answer this question using the standard normal distribution. We need to "transform" the raw values into z-scores, and then consult a standard normal table to find the requested cumulative probability.
Finding the z-score
To find this value, we can proceed as follows:
In this question, we have that:
And we have that the raw value is equal to x = 420. Then, we have that the z-score, in this case, is:
We have that the z-score is one standard deviation from the mean. Then, we have that this value represents a cumulative value of 0.84134. However, this is the cumulative probability for values less than 420.
Therefore, the actual value is:
If we round this value to the nearest hundredth, we finally have that the probability is, approximately equal to 0.16 (option C).