Given the information on the problem, we have that it can be modeled as a binomial distribution. First, we are given the probability p which is p = 0.41. Then, since q = 1-p, then q = 1 - 0.41 = 0.59.
Since the experiment will involve 5 customers with 2 of them being a succesful event, we have that the total number of triales is n = 5 and the number of successes is x = 2