Zeros of a polynomial can be defined as the points where the polynomial becomes zero as a whole.
But the zeros of the polynomial are at x=1 and x=3i.
But one of the zeros above is a complex number. So, we have;
Thus, the missing zero of the polynomial is negative 3i (-3i).
(b) Thus, the polynomial in a factored form is;
(c) In standard form, we have;
We expand further, we have;