ANSWER:
(a)
Rises to the left and rises to the right
(b)
Zero(s) where the graph crosses the x-axis: 0, 1
Zero(s) where the graph touches, but does not cross the x-axis: -2
(c)
The y-intercept of the graph of f is 0
(d)
Explanation:
We have the following polynomial function:

We can observe from the function that degree is even (4) and leading coefficient is positive(+1), which means that the behavior of the function would be:
Rises to the left and rises to the right
To know the zeros of the function, we must equal the function to 0, therefore it would remain:

Zero(s) where the graph crosses the x-axis: 0, 1
Zero(s) where the graph touches, but does not cross the x-axis: -2
(c)
We have that y-intercept, we calculate it when x is equal to 0, therefore:

The y-intercept of the graph of f is 0
(d)
The resulting graph would be (obtained by means of a graphics program, for better understanding):