Answer:
Wiki
Step-by-step explanation:
The best option in this case would be to use a Wiki, which is a collaborative website, where users can add content, news, information about a certain subject and thus generate more complete and efficient content.
The advantages of using Wiki for companies is the possibility of access controls, modifications, collaboration, etc.
So this would be the ideal method for a company that seeks collaboration in writing instructions for using the product before releasing the information to the consumer.