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2 votes
2 votes
After hearing your brakes make a grinding noise, you decide to take your car to a mechanic. You go to a garage that is offering a great deal on brake jobs. He writes you out an estimate to replace the brake pads, and you leave the car with him. When you return at the end of the day, he submits a bill to you that is four times the estimate. He explains that you needed new rotors, but he could not reach you at the telephone number you left him to discuss the problem. What should you do?

User Andrii Litvinov
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1 Answer

28 votes
28 votes

In this case, the client is being required to pay for something that the client never said anything about fixing. Therefore, the client shouldn't be forced to pay the bill and the mechanic should either put the old rotor back into place or therefore let the client leave with the original payment.

If this continues into file, the client could place into a lawsuit against the mechanic for requiring a payment of something the client never was told or never said they would pay. In this case, the mechanic made a decision without the person's approval and the lack of communication should have been granted that the Mechanic never should have done anything and just told the person once they returned to pick the car up.

User Rosalie Bruel
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3.0k points