Answer:
Explanation:
Given the American customer satisfaction index scores that increased from 61 in 2002, to 71 in 2014:
In order to solve for the average rate of change, we could simply use the average rate of change formula:
Average rate of change = Change in output/Change in input
Let (x₁, y₁) = (61, 2002)
(x₂, y₂) = (71, 2014)
Substitute these values into the average rate of change formula:
.