a. Z-score formula
![z=(x-\mu)/(\sigma)](https://img.qammunity.org/2023/formulas/mathematics/college/h06hsre30elxbqnbdkqzw5pbp57988qa0r.png)
where,
• x: observed value
,
• μ: mean
,
• σ: standard deviation
Substituting with x = $275, μ = $280, and σ = $20, we get:
![\begin{gathered} z=(275-280)/(20) \\ z=-0.25 \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/7i8b8q90s2edu34f905thxf126ed3pwjlk.png)
In terms of the z-score, we need to find
![P(z\ge-0.25)=1-P(z\le-0.25)](https://img.qammunity.org/2023/formulas/mathematics/high-school/i47n1fe4d4k3ptd1s5vphaklxwdg6divr9.png)
From the table:
![P(z\le-0.25)=0.4013](https://img.qammunity.org/2023/formulas/mathematics/high-school/qj1vrer41qsyts80f4w5h193h2jzxi8ozg.png)
Then, the percentage of customers that has daily balances of more than $275 is:
![\begin{gathered} P(z\ge-0.25)=1-0.4013 \\ P(z\ge-0.25)\approx0.6=60\% \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/2tgbsh6h6wbkkwufdsqbagqui0ztebpc76.png)
b. Substituting with x = $243, μ = $280, and σ = $20 into the z-score formula, we get:
![\begin{gathered} z=(243-280)/(20) \\ z=-1.85 \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/gslt680zpceniqqdvzw6nn5fr2ezgyjkac.png)
In terms of the z-score, we need to find:
![P(z\le-1.85)](https://img.qammunity.org/2023/formulas/mathematics/high-school/74h1aowan4pyyly5sl4h2rcmihkwfd14ku.png)
From the table, the percentage of customers that has daily balances of less than $243 is:
![P(z\le-1.85)=0.0322=3.22\%](https://img.qammunity.org/2023/formulas/mathematics/high-school/uezoojnpcu5wibkq6rmtu2kj8j0l7qgx06.png)
c. Substituting with x₁ = $241 and x₂ = $301.60, μ = $280, and σ = $20 into the z-score formula, we get:
![\begin{gathered} z_1=(241-280)/(20)=-1.95 \\ z_2=(301.60-280)/(20)=1.08 \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/qxze418zjelur198uefuqu77lzwikrxfmh.png)
In terms of the z-score, we need to find:
![\begin{gathered} P(-1.95\le z\le1.08)=P(-1.95\le z\le0)+P(0\le z\le1.08) \\ P(-1.95\le z\le1.08)=0.5-P(z\le-1.95)+P(0\le z\le1.08) \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/n85frrjxuhr9xtbe9nj47t8zq0j5enannd.png)
From the first table:
![P(z\le-1.95)=0.0256](https://img.qammunity.org/2023/formulas/mathematics/high-school/7bbfp3bnur62a2f8xvkevqsgtcgo3ywe01.png)
From the second table:
![P(0\le z\le1.08)=0.3529](https://img.qammunity.org/2023/formulas/mathematics/high-school/v1p3n08a4jom8a9pkmn4p2s66ky5awksaf.png)
Therefore, the percentage of its customers' balances between $241 and $301.60 is:
![\begin{gathered} P(-1.95\le z\le1.08)=0.5-0.0256+0.3529 \\ P(-1.95\le z\le1.08)=0.8273=82.73\% \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/high-school/buzvv36c1qqr9623nlmmppssk3tisx3dj3.png)