Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small, six-member production team. Malcolm is looking forward to the extensive cross-training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
One of Malcolm's coworkers, Danny Newcomber, reduces tension in the group by telling jokes and diffusing emotions. Additionally, Danny can be counted on to energize the team by stimulating the members into action when their interest drops. Which of the following roles is Danny demonstrating?