Answer:
Not every employee performance review that comes in will be positive. Targets will be missed, employees will underperform and as a people manager, you’ll need to find a way to either improve the situation or part ways with the employee.
When it comes to the challenging task of addressing employee performance issues, the key is to focus on potential solutions, rather than problems. Here’s how.
It’s difficult to talk about poor performance with employees, but avoiding the problem will only prolong the tough discussion. Be specific and state the problem clearly so that your employee understands what’s going on. Encouraging words are okay to share, but the employee needs to walk away knowing what the problem was and how to improve.
When it comes to improving employee performance, it is worthwhile to customize your approach. You may have to deal with each employee differently to get the same results. Know what motivates your employees, when to step in softly, and when to simply be direct.
Sometimes employees are fully aware of their performance issues but are unable to improve the situation on their own. It’s important to listen to an employee’s concerns during the performance review.