a)
Let us look at your Venn-digram
Since there are 15% common for the 3 types
Then we should Subtract it from all given information
In a cell phone, there is 38%
There is 20% common with the cell phone and social network
There is 23% common with the cell phone and email
So the percent of using The cell phone only is 10% (you are correct)
The percentage of cell phone and email only is 8% (you are correct)
The percent of cell phone and social networking is 5% (you are correct)
In social networking, there is 53%
We will subtract from it 15%, 5%, and 7% (common with email)
Then it should be (53 - 15 - 5 - 7 = 26%) (you are incorrect)
In Email, there is 41%
We will subtract 8%, 7%, and 15%
Then it is (41 - 15 - 7 - 8 = 11%) (you are correct)
Let us answer the questions
(b) Cell phone or email = 38% + 41% - 23% = 56%
(c) Cell phone or social networking but not email = 10% + 5% + 26% = 41%