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21 votes
21 votes
You are working part time providing computer support for a veterinarian’s office. When you arrive to work one morning, the receptionist informs you that the computer monitor is not displaying anything. List at least three steps you will perform to troubleshoot the problem, and list three possible causes.

User NothingMore
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2 Answers

28 votes
28 votes

Final answer:

To troubleshoot a computer monitor that is not displaying anything, check the connections, verify the display settings, and test with another monitor. Possible causes include loose or faulty connections, hardware issues, and software settings.

Step-by-step explanation:

When troubleshooting a computer monitor that is not displaying anything, there are several steps you can take:

Check the connections: Ensure that the monitor is properly connected to both the power source and the computer. Make sure all cables are securely plugged in.

Check the display settings: Verify that the computer's display settings are correct. For example, check if the monitor is set as the primary display and the resolution and refresh rate are appropriate.

Test with another monitor: If possible, try connecting a different monitor to the computer to determine if the issue is with the monitor itself or the computer.

There are several possible causes for a monitor not displaying anything:

Loose or faulty connections: Loose cables or faulty ports can prevent the monitor from receiving a signal.

Hardware issues: The monitor may have a hardware defect that is causing the display problem.

Software settings: Incorrect display settings or outdated graphics drivers can also cause a monitor not to display anything.

User Aresz
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2.6k points
24 votes
24 votes

reboot the whole computer,

Step-by-step explanation:

someone being on it when they shouldn't have

User Giacomo Pigani
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2.9k points