The manager of a small post office is concerned that the growing...
The manager of a small post office is concerned that the growing township is overloading the one-window service being offered. Sample data are collected on 100 individuals who arrive for service:
TIME BETWEEN
ARRIVALS (MINUTES) FREQUENCY
1 5
2 32
3 35
4 19
5 9
100
SERVICE TIME
(MINUTES) FREQUENCY
1.0 12
1.5 21
2.0 36
2.5 19
3.0 7
3.5 5
100
Using the following random number sequence, simulate six arrivals (Hint: Use random number set from 00 to 99.)
RN: 93, 5, 53, 20, 10, 45, 67, 55, 92, 75, 41, 46, 58, 82, 20, 97, 13, 36
a. Average customer waiting time, in minutes (Round your answer to 4 decimal places.)
Average customer waiting time minutes
b. Average percent idle time for clerks.
Average percent idle time