376,685 views
25 votes
25 votes
How does communication resolve problems​

User Aksyuma
by
2.3k points

1 Answer

5 votes
5 votes
communication can often solve problems or reduce the likelihood/impact of confrontation because an individual can explain what is wrong and measures can be taken to resolve the issue before it escalates. it's about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what's being said and makes the other person feel heard and understood.
User Hamishmcn
by
3.1k points