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What does customer with a problem expect from a customer service representative?
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45 votes
45 votes
What does customer with a problem expect from a customer service representative?

User Nick Partridge
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1 Answer

19 votes
19 votes

They should typically expect the customer service representative to be able to help them, locate, or do whatever is needed or asked for. They shouldn't be overrated, they should just know what to do.

User Shanomurphy
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