Answer: 15% decrease
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Work Shown:
a = old value = 20
b = new value = 17
c = change in values
c = b-a
c = 17-20
c = -3
The negative c value tells us that we have a percent decrease. If c was positive, then we'd have a percent increase.
Then divide that value of c over the starting value a = 20
c/a = -3/20 = -0.15
We have a percent decrease of 15%
Move the decimal point two spots to the right to go from 0.15 to 15.0% which simplifies to 15%
Or multiply 0.15 with 100% to get 0.15*100% = 15%
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Check:
If she reduces the original amount (20) by 15%, then she reduced it by 15% of 20 = 0.15*20 = 3 pieces.
This fits with the instructions since 20-3 = 17. Therefore, the answer is confirmed.