Question

Brett is interviewing candidates for a position that will deal directly with customers who have questions or concerns. What would be the BEST question for him to ask to assess a candidate?

Question 10 options:

Can you describe a situation where you had to solve a conflict?


How comfortable are you working with accounting spreadsheets?


What was your favorite subject in school?


What is your native language?

Answer 1

The best question for Brett to assess a candidate for a customer-facing position is asking them to describe a situation where they had to solve a conflict.

Step-by-step explanation:

The BEST question for Brett to ask to assess a candidate for a position dealing directly with customers who have questions or concerns is:

Can you describe a situation where you had to solve a conflict?

This question will help Brett evaluate the candidate's ability to handle difficult customer situations and find effective resolutions. The candidate's response can provide insights into their problem-solving skills, communication abilities, and ability to remain calm and composed under pressure.