Question

Answered

How would you measure user satisfaction with a registration program at a college or university? What are the important features that would make students and faculty satisfied with the system?

Answer 1

You could think about this in several ways with several approaches.

- Survey

- User testing in groups

- On the actual registration program, 3 questions pop up

With general open ended questions and by talking to users

Step-by-step explanation:

- Demographics

- Ask them what they like about the registration program

- What they use the registration for

- What they would do to improve it