Question

A vehicle comes into the shop for repairs. Technician A says to check with the service writer for the details of the customer complaint. Technician B says to check with the shop supervisor to get information on the complaint. Who is correct?

(A) A only.
(B)B only.
(C) Both A and B.
(D)Neither A nor B

Answer 1

c, it also depends if the customer dropped the car and left. it would be best to talk to the customer.