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Which function is responsible for understanding customer needs and aligning products and services to meet those needs
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24 votes
24 votes
Which function is responsible for understanding customer needs and aligning products and services to meet those needs

User Thangtn
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1 Answer

25 votes
25 votes

Answer:

Marketing

Step-by-step explanation:

Marketing is responsible for communicating with customers about products, explaining who is offering them and why they are desirable. Marketing is also responsible for listening to customers and communicating back to the provider about how well they are satisfying customer needs and opportunities for improvement.

User Steinar Lima
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