Which of the following are state and local governments doing to increase efficiency and provide information and services to citizens? A. Making more forms and services available online like renewing

Which of the following are state and local governments doing to increase efficiency and provide information and services to citizens?

A. Making more forms and services available online like renewing drivers license
B. Mass mailing more information to citizens
C. Using automatic telephone messages to transmit information to the population
D. Building more customer service centers

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