Question

When using e-mail for business purposes, employees should _____.

be brief

use spell check

use appropriate punctuation

write in all capital letters when the message is important

use correct grammar

send out jokes to increase employee morale

proofread messages

use extra exclamation marks to indicate urgency

Answer 1

When using e-mail for business purposes, employees should use correct spelling and grammar, be brief and to the point, use appropriate punctuation, avoid using ALL CAPS, and proofread messages before sending.

Step-by-step explanation:

When using e-mail for business purposes, employees should follow several guidelines to ensure effective communication:

• Use correct spelling and proper grammar, including punctuation and capitals. Emails should be written in a professional format and style, using standard spelling, punctuation, and capitalization.
• Use your spelling and grammar checker. It is important to use the tools available to check for spelling and grammar errors before sending the email.
• Be brief and to the point. Sentences should be short and well-written to ensure clarity.
• Use appropriate punctuation and avoid using ALL CAPS. Using appropriate punctuation helps convey meaning, while writing in all capital letters can be interpreted as shouting and should be avoided in professional communication.
• Proofread messages before sending. It is essential to proofread emails for clarity and correctness, ensuring that all information is included and that the email is easy to read.

Answer 2

When using e-mail for business purposes, employees should be brief, use spell check, use appropriate punctuation, and use correct grammar. They should not write in all capital letters or use extra exclamation marks to indicate urgency.

Step-by-step explanation:

When using e-mail for business purposes, employees should:

• Be brief: Write concise and to-the-point messages.
• Use spell check: Ensure that your emails are free from spelling errors.
• Use appropriate punctuation: Use commas, periods, and other punctuation marks correctly.

It is important to note that employees should NOT:

• Write in all capital letters: Using all capital letters can be perceived as shouting or being unprofessional.
• Use extra exclamation marks to indicate urgency: One exclamation mark is sufficient to convey urgency.

Additional tips:

• Use correct grammar: Ensure that your sentences are grammatically correct.
• Proofread messages: Read your email before sending to catch any errors or mistakes.