Question

Which behavior would best describe someone who has good communication skills with customers ? a) Following up with some customers b) Talking to customers more than listening to them c) Repeating back what the customer says d) Interrupting customers frequently

Answer 1

A)Following up with some customers

Step-by-step explanation:

D)Is wrong because interrupting is a sign of bad communication

C)Repeating what people say is also a bad skill/habit

B)They may feel overwhelmed and feel you are talking to much

A) Correct

Answer 2

A)

it is good to follow up with your customers